Help Center

FAQ

Orders

I just placed an order and I forgot an item I wanted. Can you add it to my order to avoid additional shipping cost?

Can I still use and buy stuff from your Shapeways store?

I have a problem with the product that was shipped to me, can you fix it?

Can I cancel or change my order?

Can I get a 3D printed (Shapeways) product shipped to me quicker than your standard shipping option?

Product Questions

Do the Shoulder Insignia Sets fit on primaris marine models?

You had a product available in you store before that I can’t find anymore, what happened?

Do I have to become a Patron of yours on https://www.patreon.com/bwtf to get a custom bit or insignia made?

Will you be closing down your Shapeways store?